Since last week of Nov 2019, I am having serious issues with Airtel at my home. Somehow 4G signal SNR is very poor and most of the calls just fail on that. Airtel support just mentioned that they are putting a new site in my area in Jan 2020 but fail to explain why suddenly it went so bad. I can imagine that support team staff does not have visibility to network in real-time and likely it would be an issue with the 4G antenna on one or more towers.
Suddenly the voice market in India is becoming very interesting. Earlier it was the case of Jio (and competitors) launching unlimited voice plans and now it’s the case of Govt. of India permitting IP telephony. IP Telephony i.e networks where telephony happens over IP (not to be confused with IP to IP calls but) where IP to PSTN interconnects happen. Till a few months ago IP telephony (or IP-PSTN) interconnection was allowed only under certain conditions like doing it inside a building only for purpose of call centres (with OSP license) or running SIP trunks over private networks.