VoWifi experience on Jio

Anurag Bhatia
Since last week of Nov 2019, I am having serious issues with Airtel at my home. Somehow 4G signal SNR is very poor and most of the calls just fail on that. Airtel support just mentioned that they are putting a new site in my area in Jan 2020 but fail to explain why suddenly it went so bad. I can imagine that support team staff does not have visibility to network in real-time and likely it would be an issue with the 4G antenna on one or more towers.