Experience with MNP in Haryana
Recently lucky mobile users in Haryana got MNP i.e Mobile Number Portability.
I too ported my number out from Airtel to Tata Docomo. Reason remains the super slow GPRS network (yup gprs, not even upgraded to EDGE in most of Haryana) and crazy service activation followed by irritating sms’es.
Here’s my experience with MNP:
It took around 20 days in porting of my number, and technically speaking - process is yet not (hundred percent) completed even after a month! One of the problems with system is that whenever one requests for a porting code, it is valid for 15days. If we request for porting code again (via sms) we get same code, with same validity. In my case, I request for code, but I submitted documents for porting after 13days of my initial request. On the day of submission, I requested for code again, and got same code which was expiring after 2days. I did informed retailer about it, but he had no clue. Eventually I submitted form. Next, documents reached company by 16th (or to the middle guy), and they triggered request for porting on 16th day with same old code. Result: Port out request failed, because porting code was expired! It took me over a week to realize that, and eventually I submitted documents again. I submitted documents on Monday, and on a fine thursday evening I realized that I didn’t got any call or sms that day! Later, I found I was even not able to send any sms. Outgoing calls were going fine via Airtel connection. I got clue, and tried using Tata Docomo sim card, and it worked! All was OK other then fact that I was not able to recieve calls from Airtel users on Tata’s sim. Callers were getting message - “The Airtel number you have dialed is switched off!” At this point of time I realized a big problem - due to some bugs in system, new carrier actually accepted my number, while Airtel has yet not ported out my number. Good was that I started getting calls even from Airtel users within a day. Logically speaking all was going OK, other then fact that my Airtel connection still works for outgoing, and even at the time of blogging (after a month of porting) it’s still up! Tata Docomo customer support has no clue about it while Airtel support always requests me to visit Airtel relationship center to get this fixed. (Why really? Can’t they do this ONLINE?!)